Forgot Username/Password

Navigate to the customer portal Login page using link provided by your organisation. The login page will look something like below image.

Fig 2.a  Login Page of customer portal with Forgot password

Fig 2.b  Forgot password  page

Once you are on the login page follow the steps given below.

Fig 2.c  Forgot password  page using username 

Fig 2.d  Forgot password  page using emailId

Note: Ensure that you have access to the email account associated with your account. Double-check for typos in your email address. If you encounter any issues during the recovery process, contact Account's team for assistance.  For security reasons, choose a strong and unique password when resetting.