Make a One time payment
If you would like to make a one time payment and the account does not have any open invoices.
From [Customer Account Summary page>>Make a Payment]
Apply payment for the required amount in the next screen.
The Effective date - any date of your choice, this will be used in all Reports as the date the payment was applied.
You will have the option to either use a payment method that is already saved on file or choose a new payment method.
Submit
Once payment has been applied, the credit balance will appear on the Customer Account Summary page.